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Privacy & Cookie Policy (en)


Hardgreen s.r.l. consists of several legal entities. This privacy notice is issued on behalf of our website, therefore, the terms “Hardgreen s.r.l.”, “we”, “our”, and similar terms refer to the company Hardgreen s.r.l. as the sole data controller. The applicable terms of service or the license agreement signed with Hardgreen s.r.l. establish that Hardgreen s.r.l. is the data controller for user data. Personal information on this website is collected by:

HARDGREEN S.R.L. Via Francesco Olgiati, 26 – 20143 MILANO

We have appointed a company representative who is responsible for overseeing inquiries regarding this privacy notice. If you have any questions, concerns, or requests regarding this privacy notice, the handling of user personal information by Hardgreen s.r.l., or other issues related to personal information, please contact our DPO:

Hardgreen s.r.l.

Attn: Data Protection Officer

Telephone number: +39.02 66804790 – +39.3356270551

Visitors to the website can perform many activities without providing any personal information. However, when users register to use the website for online product purchases, in order to provide services to users, we need to collect the following personal information from users:

Contact information, such as name, phone number, address, and email address;

Payment information, only the payment method is required (Bank transfer, credit cards, PayPal, postpay). If the buyer purchases as a company, a VAT number is mandatory.

Profile data, such as username and password, purchase details.

Contact information for the shipping of purchased products, such as name, phone number, delivery address.

Just like most websites, when using the website, it may collect certain technical and routing information related to the user’s computer to facilitate the use of the website and its services. For example, we may record environmental variables such as the type of browser, operating system, CPU speed, and the computer’s IP address. We use these environmental variables to promote and monitor the use of the website and its services. Additionally, uses environmental variables to measure the types of website traffic.


Upon request, Hardgreen s.r.l. ( will provide the user with information regarding the storage or processing of their personal data on behalf of third parties. To request this information, please contact us at

The user has the right to access their personal information and privacy preferences and to correct or delete them at any time. To do so, simply click on the account link where you can view and immediately modify most of your personal information.

Hardgreen s.r.l. collects user information through its website in order to provide its services, comply with legal obligations, and improve the products and services offered to users. We do not sell, rent, or share user information with third parties in ways other than those specifically indicated in this Privacy Policy. Hardgreen s.r.l. may use this information to:

Process user’s financial transactions.

Send order confirmations and order shipment numbers.

Respond to customer service requests, inquiries, or concerns.

Manage user’s account.

Send requested information about products or services to the user.

Inform the user about special offers and services.

Manage promotions that the user subscribes to.

Conduct investigations regarding illegal activities and/or violations of our Terms of Service, prevent violations, or take action to address them.

Fulfill research and development needs of products and services and improve our website, products, and services offered.

Provide a personalized experience to users by adapting offered products and services.

We store the information collected through cookies and log files.

In certain situations, Hardgreen s.r.l. ( may be required to disclose personal data in response to public authority requests, including national security or law enforcement needs.

Where required by law (e.g., in response to a subpoena, warrant, court order, or legal action against Hardgreen s.r.l.) and where we believe disclosure is necessary to protect our rights, avoid disputes, safeguard the safety of users or others, conduct fraud investigations, and/or respond to government requests. It may also be necessary to disclose user information if we believe such disclosure is necessary for national security, law enforcement purposes, or other matters of public importance.


Hardgreen utilizes one or more credit card processing companies to charge for its goods and services. Based on the information we have, these companies do not retain, share, store, or use information that can identify individuals for purposes other than those intended.

We do not share personal information with anyone. We only share the necessary personal information for the provision of such services (deliveries through couriers). We require all companies with whom we share users’ personal information to protect this data in accordance with this policy and to limit the use of such personal information to the administration of services on behalf of Hardgreen s.r.l. We do not sell or otherwise provide users’ personal information to other companies for them to promote their own products or services.


We will retain user information as long as their account on is active if such data is necessary to provide the requested services or as required by law. To delete the account or request that their information no longer be used for the provision of services, simply contact us at . We will respond to the request within 5 days.


Users can choose to no longer receive updates from via email or newsletters by clicking on “my account” on the website. Generally, it is also possible to choose not to receive such communications during the registration process. However, Hardgreen s.r.l. will contact the user in case there are changes to the Terms of Service or the Terms of Service for collaborators, as necessary. Additionally, we will send users service-related announcements, including, for example, a registration email, emails notifying of any benefits, emails automatically generated by user operations on the website, and billing notices. Generally, it is not possible to opt out of receiving such non-promotional communications. To stop receiving them, users can deactivate their account.


The personal information provided in connection with the use of the website is protected in various ways.

User access to their profile is possible through a password and a unique customer ID chosen by the user. The password is encrypted. It is recommended to use a complex alphanumeric password and not share it with anyone.

User’s personal information resides on a secure server accessible only by password to authorized personnel and selected collaborators of Hardgreen s.r.l.

User’s personal information is encrypted when transmitted to

Sensitive information (such as credit card numbers) entered in our registration or order forms is encrypted using TLS (Transport Layer Security) technology and is not visible to anyone at Hardgreen s.r.l., but is only sent to the banking circuits in encrypted form.

We use all means at our disposal to protect the personal information sent to us, both during transmission and upon receipt. However, no method of transmission over the Internet or electronic storage can be considered 100% secure. While Hardgreen s.r.l. takes into account the confidentiality of the collected, processed, and stored personal information and the technologies employed to protect such data, it cannot guarantee its absolute security.

For any questions about the security technologies used on our website, please write to

During your browsing, the website may automatically collect certain information, such as the Internet service provider, browser type and version, average visit time, pages visited, viewed information, the IP address used to connect your computer to the Internet, and other relevant statistical data. These automatically collected pieces of information are sometimes referred to as web analytics data and/or clickstream data. Such information may be combined with other user-collected information to improve the services offered, marketing campaigns, analysis, and provide website functionality. All of this is done to enhance the services we provide, as well as to improve marketing efforts, analysis, and add features to the site.

Analytics services and other services used to provide website functionality employ technologies such as cookies, beacons, tags, and scripts. These technologies are used for trend analysis, site management, monitoring user movements on the site, and collecting demographic information about our user base as a whole. We may receive reports based on the usage of these technologies from companies on an individual or aggregated basis.

Cookies are small, unique text files that a website can send to users’ computers during browsing. We may use session cookies, which expire when a user closes the browser, and/or persistent cookies, which remain on the user’s computer until manually deleted. Most web browsers provide notifications about the use of cookies or allow users to reject them entirely. If you do not wish to accept cookies, you can configure your browser to reject them or to receive a notification when a website attempts to save a cookie on your computer. Rejecting cookies may affect the use of the website.

There is no forum or blog on the website, and there is no collaboration with advertising sites except for our banner that links to the site’s homepage.

We use mobile analytics software to better understand the functionality of our software on users’ phones. This software may record information such as the frequency of application usage, events occurring within the application, aggregated usage, performance data, and the location from which the application was downloaded. We do not link the information stored within the analytics software to any personally identifiable information provided by the user within the mobile application.


Hardgreen Ltd reserves the right to modify the Privacy Policy at its sole discretion from time to time and will provide notice via email or on the homepage of the Site before such changes take effect. The user will be deemed aware of any changes to the Privacy Policy following the publication of the notice on the homepage and will be bound by them, except in the following cases: If, at the time of providing their personal information to Hardgreen Ltd, the user is given the opportunity (as currently provided) to limit the type of use of such information for communication with the user, Hardgreen Ltd will not change those preferences without explicit user consent. However, in the event of an acquisition or merger with another company, Hardgreen may provide that company with customer information related to the merged or transferred portions of the business without user consent; in this case, Hardgreen Ltd will provide notice of such sales, acquisitions, or mergers on this Site.


Our Sites may contain links to other websites whose privacy practices may differ from those of If personal information is submitted to any of those sites, the user’s data will be governed by the privacy policies in effect for those sites. We recommend carefully reading the privacy policy of each visited website.


Our website includes social features such as the Facebook Like button, widgets like the Share button, or interactive mini-programs running on our site. These features may collect the user’s IP address, the visited site page, and may set a cookie to enable the proper functioning of the feature. Social features and widgets are hosted directly on our Site. User interactions with these features are governed by the privacy policy of the company to which the feature belongs.

Users can access our site using login services such as Facebook Connect or an Open ID provider. These services authenticate the user’s identity and allow sharing certain personal information with us, such as the user’s name and email address for auto-populating our registration form. Services like Facebook Connect may allow posting information about the user’s activities on this website to the user’s profile for sharing with other members of their network.


We do not intend to ask for or collect personal information from individuals under the age of 18. Individuals under the age of 18 are required not to provide information on this site and not to use our services. Anyone who believes that their child under the age of 18 has provided personal information should contact to request the removal of such data and the deactivation of the account.


Individuals residing in certain countries, including the European Economic Area, have certain rights under the law regarding their personal data. Subject to any exemptions provided by applicable laws, users may have the right to request access to their personal information, update, delete, or correct it.

To the extent that the processing of user’s personal data by Hardgreen Ltd is subject to the General Data Protection Regulation of the European Union, Hardgreen Ltd relies on its legitimate interests described above to process user data. Where Hardgreen Ltd processes certain personal data for direct marketing purposes, users have the right to object to the use of their personal data by Hardgreen Ltd for this purpose at any time by clicking the “My Account” link and choosing not to receive any emails. They may also object to the processing of data by sending an email to

Hardgreen Ltd takes the concerns and privacy issues of users very seriously. Anyone who believes that Hardgreen Ltd has not complied with this Privacy Policy regarding their personal information can contact the Data Protection Officer at Hardgreen Ltd, Via Ragusa 12 – 20125. In the communication, please provide all details related to the alleged breach of Hardgreen Ltd’s Privacy Policy. We will immediately initiate an investigation into the complaint. If you have any questions regarding this Privacy Policy, the procedures of this site, or your interactions with this website, you can contact our Data Protection Officer at


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